Refund Policy
Effective Date: October 25, 2026
This Refund Policy applies to NewsletterPub AI and every upgrade, add-on and license sold by NewsletterPub AI (“we”, “us”, “our”).
1. 30-Day Money-Back Guarantee
Every purchase is covered by a 30-day money-back guarantee. If you are not satisfied with NewsletterPub AI or any upgrade, you can request a full refund of that purchase within 30 days of the purchase date, subject to the conditions in section 6.
2. How To Request A Refund
Open a ticket at our support desk (https://newspub.vip/access) or email support@newspub.vip within 30 days of purchase, and include:
- the email address used for the purchase;
- your order or transaction ID;
- which product or upgrade you would like refunded.
Telling us why is optional, but it helps us improve. Our support team answers within 4 hours during business hours. We may first offer to fix any problem you have run into, but you are never required to accept help instead of a refund.
3. How Refunds Are Paid
Approved refunds are issued to the original payment method through the platform you bought from (for example LaunchPad or the payment processor). Once issued, it can take 5–10 business days for the funds to appear, depending on your bank or card provider.
4. Upgrades And Bundled Purchases
Each upgrade, order bump and license is a separate purchase and can be refunded on its own. Refunding the main NewsletterPub AI purchase will also end access to upgrades that depend on it; if you want those refunded too, list them in your request.
5. After A Refund
When a refund is processed, access to the refunded product or feature is removed. Licenses (including Agency / Client and Reseller licenses) end, and any codes or materials provided under them may no longer be used.
6. When Refunds Are Not Available
Refunds are not available in the following cases:
- After 30 days. Once 30 days have passed since the purchase date, that purchase can no longer be refunded.
- Heavy AI credit usage. NewsletterPub AI generates content using paid AI (LLM) credits from our providers. If an account has used a large amount of AI credits, we will not issue a refund, because those costs have already been incurred on your behalf.
- Abuse or fraud. We may also decline refunds where there is clear evidence of abuse, such as repeated purchase-and-refund patterns, fraud, or using a license commercially and then requesting a refund.
7. Chargebacks
Please contact us before disputing a charge with your bank. We will always honour a valid refund request within the guarantee period, and a chargeback opened without contacting us may result in your account being closed.
8. Contact
NewsletterPub AI
368 Gregory St., Bridgeport, CT, USA
Email: support@newspub.vip
Support desk: https://newspub.vip/access